Our company is constantly evolving and, accordingly, increasing it’s staff.
Our experts are working on the projects used around the World.
Working with us – this is an excellent opportunity to become part of an international team of experts.
As part of an enterprise monitoring team, this individual will take direction from Team Management and Project Manager(s) working on several Event Management and Integration Projects scheduled for this year as well as supporting Operational Requests across the Monitoring Enterprise. Candidate should expect to be a part of engineering decision-making and execution but also asked frequently to perform repetitive administrative tasks in the areas we’re asking for skills in. The person filling this role must be able to build relationships with other teams and gain support from our customer base to be successful. Must be able to execute - this is not a consulting role!
5 years+ experience working with Enterprise Monitoring Tools – SCOM and Solarwinds strongly desired
1-3 years’ experience with APM toolsets – Dynatrace AppMon 6.5 and Dynatrace Synthetic strongly desired
1-3 years’ experience with integration of Event Management into ITSM toolsets – ServiceNow Preferred
3-5 years’ experience monitoring with SNMP
Demonstrable knowledge of ITIL with specific experience in the areas of Event Management, Incident Management, and Problem Management
Basic Network communication troubleshooting skills
Working experience with Windows, Linux, and Solaris OS versions (Do not need to have deep admin skills but should be knowledgeable in basic fundamental commands)
Mid-level Scripting skills with Powershell, Unix Shell desired; understanding of regular expression syntax
Experience working alone and with a team in delivering project deliverables on tight deadlines with basic understanding of project management and methodologies
Prefer individual with both operational and engineering experience who can operate in both spaces.
MUST be detail-oriented; able to accurately find root-causes for issues in the environment and research, propose, and in some cases build efficient and scalable solutions to those issues with minimal disruption to operations while following proper internal controls such as change management.
Good written and verbal communication skills- specifically versed in common monitoring vernacular but able to articulate that terminology in more familiar terms to those not normally exposed to it
Consensus building skills – Able to write/verbalize an argument on behalf or against something and build consensus and cooperation around the idea/argument
Be ready to work in the US time zone
Decent salary (individually, according to interviews)
Free English classes
The opportunity for personal and professional growth
The possibility of business trips to US
Social benefits (compensation for sports etc)
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